|
|
|
Company profile
LAURENS evolved in January 2006 from the foundation Katholieke Verplegings- en Verzorgingsinstellingen Rotterdam (KVV), Netwerk Zorgaanbieders Rijnmond (NZR), housing corporation MaasAnker and service provider Uw Compagnon. LAURENS provides high-quality nursing, care, treatment, and support to elderly people and to specific groups, such as young people with non-congenital brain damage and CVA and AIDS patients, both in nursing homes and at the client's home. LAURENS has six nursing homes, eleven residential care centers and eighteen residences.
Problem
After improving the procedures and contents of the management information in 2002 and 2003, it was time to review the presentation of the management information in 2004. An important demand was to present the information better organized and faster to the managers. Soon the idea of presenting information through the network was formed. Out of all the reporting modules that presented themselves as the solution, Inforay was chosen to do the job.
Solution
Data from the core databases that the organization uses is now presented in various Inforay Monitors. There are Monitors for reports in three areas: financial (Bomas), production (Intellact), and human resources (Beaufort). Also, the planning software (Plan4W) is disclosed in the Monitors and integrated in the three areas. A special Monitor for the regional controllers makes it possible to enter the prognoses per month, institution, and main reporting unit. The end controllers now receive their data much faster than before.
Results
Working with Inforay results in unambiguous management information. In addition, the piles of management information on paper have shrunken dramatically. Managers carry their own responsibility in the process of receiving information. This helps to create more affinity with the numbers.
Success factors
-
Fast implementation of the software. The development if the indicators and interviews with the suppliers of the core systems started in November 2004. At the end of February 2005, the monthly report regarding January 2005 was created with Inforay.
-
The easy manner in which information from disparate databases can be integrated.
-
Application administration for the current number of users takes only about an hour a week.
-
The software is easy to use.
-
Low training cost for the large user group that only views the information. This group can be trained internally with a training of one hour maximum.
-
Managers now play an active part in acquiring information. In addition, they can get detailed information on specific subjects.
-
The ability to enter, for example, the prognoses next to the results.
|
|
